Support
Committed to Your Credentialing Success
Give your certification team the guidance they need with ROC-P’s industry-leading support and resources.
What You Can Expect
Expert Insights
Our Client Success team brings together credentialing and development experts to support every aspect of your program.
Accessible Help
ROC-P’s built-in ticketing system connects you easily with support staff who understand and can help resolve issues quickly.
Ongoing Partnership
Discover new ways to support your organizational efforts through regular Support and Innovation meetings.
Testimonial: How ABOMS and ROC-P Collaborate for Success
Hear from the American Board of Oral and Maxillofacial Surgery about how ROC-P’s Client Success team helps them solve problems, introduce new innovations, and keep their certification operations functioning at the highest levels.
Support That Keeps You Moving
We’re here to help solve your biggest credentialing challenges. Reach out and let’s discuss how ROC-P can fit your needs.
Collaborative Problem Solving & Growth
As your organization evolves, so does ROC-P. Align the system with your goals and challenges, and build more strategic solutions as part of regular Support & Innovation meetings.
Keep up to date with exclusive information about new features and capabilities as part of regular build releases.
Empowering Your Success
Work confidently knowing you have the support of our Client Success team, as you take ownership of ROC-P’s comprehensive credentialing software.
Leverage powerful self-service tools like in-app tips, videos, and articles, along with regular check-ins to ensure you’re maximizing the system’s potential. We empower your team to become experts in your workflow.
Ticketing That Works
ROC-P’s self-service portal streamlines the support process, allowing you to submit requests, track ticket statuses, and resolve issues without delay. Our integrated system offers full transparency and accountability, so your questions never fall into a black hole. Clients can also access a comprehensive library of reference materials and tutorials.
Certification Made Simple
Resources for Your Credentialing Organization
We value this relationship greatly and would highly recommend ROC-P.
Carole Newport | Chief Executive Officer, American Board of Orthodontics